Contact
Talk to a human.
Questions about setting up a shop, pricing, or something that is not working — pick whichever route suits. We answer within one business day on working days.
Sales and general enquiries
Pricing, what the platform does, whether it suits your trade, or arranging a walkthrough.
hello@v2.zapgocart.comSupport
Something is broken, or you are stuck. Include your shop address and what you were doing when it went wrong — it halves the time to a fix.
support@v2.zapgocart.comPrivacy and legal
Data requests, questions about the policies, or anything a lawyer sent you here about.
privacy@v2.zapgocart.comAlready using it
Faster routes for customers
If you have a shop with us, these get you a straighter answer than a cold email.
In-dashboard support
Sign in and use the help option inside your dashboard. It arrives with your shop already identified, so nobody has to ask which account you are.
Sign inBilling and invoices
Write to support@v2.zapgocart.com from the email address on the account. Include the invoice number if it is about a specific charge.
Reporting a security issue
Write to privacy@v2.zapgocart.com with the detail. Please give us a reasonable chance to fix it before disclosing it publicly — we will not take action against anyone who reports in good faith.
You can also just start.
Opening a shop takes a few minutes and costs nothing to try. Talk to us after, if you still need to.
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